Contact Us | Petfinder (2024)

Note: If you have a question about a specific pet or policies at a shelter, please contact them directly. Asking Petfinder will delay your search for a pet, since each shelter manages its own pet list and information on Petfinder.com. Read on for more answers.

Petfinder.com is a searchable list of pets from thousands of shelters and foster groups. Begin your search using our Pet Search (at the top of this page). Since Petfinder is updated on a daily basis, we recommend you keep checking back or save your query so we’ll send you an automatic e-mail when new pets are added that match your search (after you search for a pet, click on “Save This Query” at the bottom of the page).
You can also search by using our Breed List.

We have specially trained staff dedicated to answering questions from shelter workers and placement groups. If you are a SHELTER or PLACEMENT GROUP and you need to know how to use Petfinder.com or need technical assistance about your pet account, then click here.

Please directly contact the animal welfare organization that is caring for this pet. This information can be found on the group’s home page or under the pet’s picture on their description page. Please don’t contact Petfinder.com about individual pets. We don’t have any information other than what is posted on their page so contacting us will slow your search and time may be of the essence.

Congratulations on your efforts to help this animal. First, please read Tips on Finding a Home for a Pet. This library article will guide you through the steps to finding a suitable home. You may want to look through our list of adoption groups to find those in your area. Contact them directly to find out what assistance, if any, they may be able to offer you.

Adoption policies vary greatly from shelter to shelter, so please don’t contact Petfinder.com for information specific to a local adoption group. It will slow your inquiry! Contact the shelter or placement group directly. If you are interested in a particular pet, please contact the organization that is caring for that animal. You can find their contact information just under the pet’s photo on each pet description page.
Adoption fees range from $5 to hundreds of dollars. Services also range greatly, from virtually none to full vaccinations, spay/neuter, and temperament testing/training. In almost all cases, the adoption fee is less than the actual cost of caring for the pet while it is sheltered. Some groups will not adopt outside their area and many will want to do a “home check” as part of the adoption process.

Please make sure that you are entering either your correct American zip code or Canadian postal code (including the space). If you are searching by the name of a town, please type it like Tucson, AZ (using the two letter abbreviation for the state). For example, you would type either 07978 OR Pluckemin, NJ. If your web browser is “cookie-enabled” it will remember your zip code for future visits so that you do not have to reenter it each time. If Petfinder.com doesn’t recognize your postal code, please contact us.

We appreciate inbound links to Petfinder.com. You will help get pets adopted! Please visit our embeddable Pet List Widget and you can choose from the links we have available at the bottom (including our Quick Pet Search Module). You can also check out our Featured Pet Module, which allows you to show adoptable pets from your area right on your own home page. Petfinder.com does not have a links page but if you have a service you’d like to promote, you may do so on our message board or by contacting your local shelter to see if they’ll promote your service on their local home page.

Petfinder is a website for nearly 13,000 independent animal shelters and rescue groups to post their adoptable pets. If you are concerned about the welfare of any animal, you may want to consider contacting your local authorities for assistance.

  • We know it can be frustrating when you don't get a response from a shelter or rescue group. Many of the pet listings on Petfinder are maintained by volunteers. They may only be able to review and respond to requests a few times per week, sometimes less. Many of our groups also receive several applications and inquiries for each pet they have available, which causes delays as it can take time to review each application or inquiry. We’re certain they do want to find the best possible homes for their pets.
  • We hope this negative experience will not affect your decision to adopt a pet in need. We urge you to continue your search for other pets who match your criteria. Thank you for taking the time to contact us and for thinking adoption first.

We’re sorry to learn of your negative experience. Petfinder is a website for nearly 12,000 independent animal shelters and rescue groups to post their adoptable pets. Each organization operates independently and handles their own pet inquires and pet adoptions.

Contact Us | Petfinder (2024)

FAQs

How do you know if a rescue organization is legit? ›

Here are some ways potential adopters should approach picking a rescue group as they pursue a pet adoption:
  • Ask how the dog came to the rescue. ...
  • Stick with rescues that have a known reputation. ...
  • Ask the rescue group about its rehoming policies. ...
  • Google it. ...
  • Go to the local shelter.
Apr 13, 2018

What is the best pet adoption site? ›

10 Best Pet Adoption Websites
  • Petfinder. Petfinder is an extremely intuitive option for pet owners of all kinds. ...
  • Adopt-a-Pet. ...
  • Rescue Me. ...
  • Petco Love. ...
  • ASPCA. ...
  • PetSmart Charities. ...
  • 7 The Shelter Project. ...
  • AKC Rescue Network.
Sep 20, 2022

Is there a petfinder in Canada? ›

More than 25 million pets across North America have found their forever home on Petfinder, including 40% of all pets adopted in Canada each year.

How to find your perfect pet? ›

How to Choose the Right Pet for Your Lifestyle
  1. Assess Your Lifestyle: ...
  2. Consider Your Time Commitment: ...
  3. Space and Housing: ...
  4. Allergies and Sensitivities: ...
  5. Energy Levels and Activity: ...
  6. Longevity and Lifespan: ...
  7. Family and Living Arrangements: ...
  8. Financial Considerations:

How to spot a fake dog rescue? ›

Carefully research and verify the authenticity of the seller or rescue organization before proceeding with an adoption. Look for a physical address, contact information and secure online presence. Check out any online reviews, testimonials or complaints about the seller.

What are the red flags when adopting a cat? ›

Some red flags when adopting a cat from an animal shelter would be if they have a poor track record of adoption or repeat instances of adoption returns. While this doesn't mean that they are “bad,” you might want to ask why they have this in their history.

Where is the best place to rehome my pet? ›

Check with the animal shelter, rescue or breeder where you got your pet. Some organizations require in the adoption contract that you return the pet to them if you can no longer provide care. Even if it wasn't part of your contract, the organization or breeder may be able to help you find your pet a new home.

Which is the best dog to adopt? ›

Poodles, Labrador retrievers, Bernese Mountain Dogs, and Yorkshire terriers are just a few of the breeds that are well-suited to be first-time pets. There's also a lot to learn in terms of housebreaking, setting up feeding routines, grooming, and general canine healthcare.

What is the best pet rescue to donate to? ›

The Top 17 Best Animal Charities
  1. Happily Ever Esther Farm Sanctuary. ...
  2. Lady Freethinker (LFT) ...
  3. Friends of Animals (FoA) ...
  4. Italian Greyhound Rescue Foundation. ...
  5. Best Friends Animal Society. ...
  6. Brother Wolf Animal Rescue. ...
  7. Animal Welfare Institute. ...
  8. International Fund for Animal Welfare.

What to do with a dog you can't keep? ›

If you are not able to find a home on your own, surrendering your pet to a humane society, animal rescue, or municipal animal shelter is a viable option. Most shelters require you to return pets to them rather than rehome on your own or surrender to a different shelter.

Can you rename a dog? ›

Renaming your dog is easy and you can do it when she is any age, young or old. She does not really care what you call her, whether a classic name or a more outdoorsy dog name—as long as she understands you are the source of all good things and that she belongs to you.

Can I adopt a dog from USA to Canada? ›

Bringing A Dog Into Canada

If the dog is a pet, it's a personal import and does not require an import permit. Your dog must have a rabies vaccination certificate with it at the border. Dogs entering Canada under 3 months are exempt from this, but you must provide proof of age.

What is the number one pet to have? ›

Most Popular Pets in the U.S.

Dogs (65.1 million households) Cats (46.5 million households) Freshwater fish (11.1 million households)

How do I check if a charity is legitimate? ›

There are resources that will allow you to check if a charitable organization is legitimate. Visit the California Registry of Charitable Trusts website (http://oag.ca.gov/charities), call (916) 445-2021 or send inquiries to P.O. Box 903447, Sacramento, CA 94203-4470.

What makes a rescue reputable? ›

A good rescue will have good business stewardship. They support staff and volunteers are well trained to handle the demands of rescue work.

How do you spot a pet scammer? ›

What Are the Red Flags?
  1. No phone calls. The seller prefers to handle communication by email and not the phone. ...
  2. Copycat or stock photos. Photos of the dog or ad text can be found on multiple websites. ...
  3. Sketchy payment. ...
  4. Price is too good to be true. ...
  5. Breeder “badges.” AKC does not distribute badges to breeders.

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